Category Archives: Best Practices
Pain, Passion, Fame, and Fun
Have you been thinking about how to get people to care about the information you are putting online? As you begin the process to engage people in the offline or online world, you have to figure out how your messaging reaches the people you care about by tapping into what they actually really care about. [...]
Data: Your Most Important Tech Asset
As much as we love tools here at SSC, we find that many nonprofits focus too much on them when thinking about their technology strategy and infrastructure. While tools are an important and necessary piece, it’s important that an organization focus on the more crucial piece of the technological equation: the data. When thinking about [...]
Why HTML Email Newsletter Editors Suck
One of the biggest complaints we get from nonprofits as they mature in their online communications is that creating properly-functioning formatted (i.e. HTML) emails in their email blaster is a pain in the @$$. The trouble is that having regular email blasts as an organization is seen as a baseline measure of organizational online competancy [...]
Using Closed vs. Open Web Site Tools as a Nonprofit
Recently, we had a conversation with an organization who was getting pressure to use a closed tool called Jimdo rather than the open-source tool, WordPress for their web site. Jimdo seemed easier and quicker and they wanted to know what we thought about it. Here’s a couple points that we brought up with them: Using [...]
Engaging Network Hubs
One of the best ways to take advantage of social networks is to realize that they work just like in-person social networks. Well. Maybe not JUST like in-person social networks. There isn’t much handshaking going on, but the underlying strategies and mutual back-scratching of in-person relationships and network-building are still there. One tactic to broaden [...]
Breakups are Hard: Departing Staff and Tech Security
Photo courtesy of zebedee.zebedee Ending any relationship is hard. Creating a standard set of processes can ease the pain of the schism. When a marriage ends, there are legal filings, transfer and division of property and the surrendering of keys and changing of locks to ensure security. When an employee leaves your organization, similar processes [...]
Are Your Emails Skim? Or 2%?
The first rule of email messaging as an organization is that no one reads emails. People skim emails. Making your email blasts as skimmable as possible is the best way to get your point across to the people you are trying to reach. When it comes to email newsletters, skimmability becomes even more necessary as [...]
Are You a Twitter Spammer?
Recently one of the organizations that we work with had their account suspended on Twitter. The situation looked something like this. The organization started tweeting about a video/petition. No biggie, right? Well, they started to tweet at people (putting the @username at the beginning of the tweet). A lot. And not just anyone. Celebrities, big [...]
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