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Nonprofit Tech, Tools and Social Media

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“Specific Use Case Tools” or “How I Subtitled My Video While Locating Food Pantries”

By Matt on August 19, 2009

As a website that helps nonprofits find software tools to help them do the work that makes the world a better place, there are some things that most nonprofits need or at least get a lot of use from. Things like CRMs, CMSes (plural rule, anybody?) and accounting software.

However, at the same time, there are some software programs that are designed for very specific use cases and organizations. Many of them get lost in the shuffle. So, I thought I’d highlight a few of those right here because sometimes you don’t even know you need something until you hear about it (case in point)

  • Education Tools

    Surprisingly, (at least to me, Mr. Non-educator) there are a good amount of free tools available for educators. They range from Learning Management Systems to tools focused on one academic area. Here are a couple to poke around with:

    • WikieducatorWikieducator is a platform for learning with open educational resources (OER). A Media Wiki environment, Wikieducator is a well-respected collection for anyone to make use of.
    • GeogebraGeogebra is a free and multi-platform dynamic mathematics software program for learning and teaching. It has received several educational software awards in Europe and the USA.
  • Translation Tools

    Before working with the Open Translation Tools Conference, I had no idea that there were so many tools available for those doing translation work. Some attempt to translate content for you while others manage the workflow of professional translators. Check these guys out:

    • dotSUBdotSUB is a browser-based tool enabling subtitling of videos on the web into and from any language. As video becomes a form of communication that more people around the world can easily create, translation is becoming a big obstacle. Luckily we have dotSUB.
    • AnaphraseusAnaphraseus is an Open Office extension that enables computer-assisted translation. Popular in the open source community, Anaphraseus not only has a funny name, but also helps everyone from professional translators to Joe-Schmos on the street to translate content into different languages.
  • Community Participation

    With the increasing connectedness of, well, everyone, along with the development of real-time tools like Twitter, information transmission is becoming ridiculously easy, fast and direct. This includes getting information passed on to your local government and community groups. Here are a couple tools that allow you to tell the Man (among others) what’s up:

    • Fix My StreetsFix My Streets is a tool for reporting and tracking local neighborhood and city repairs and street improvements. Right now centered around that OTHER English speaking country, Fix My Streets is a great tool for making contributions to your city.
    • FSTAFSTA, or Food Services and Tracking Application, allows client service tracking for neighborhood foodbanks and hot meal programs including detailed client information and volunteer activity and Donations.

So I hope you found out about a few new tools and broadened your civic horizons just a tad. 😀

Have any random yet useful nonprofit tools that you know about? Let me know!

Matt



Webinar Tools Toolbox

By Matt on August 13, 2009

Our very own intern Lukas Mericle recently put together a toolbox of Webinar Tools based on an NTEN Discussion thread.

The thing about webinars is that they can be as boring as a race between a rock and a piece of asphalt. In my experience, online interactive features of the presentation help me to pay even less attention (although this may say more about my attention span than webinar tools…). One of the problems is that without the visual feedback from the participants (e.g. eye contact, yawning, head collapsed on keyboard), it becomes harder for presenters to adjust content and how they are presenting based on the mood. This means that the economics teacher from Ferris Bueller’s Day Off could be chatting away about “Something D-O-O economics” and think that everyone is intently following along waiting for each word to fall onto their ears. Along those lines, Norman Reiss of Nonprofit Bridge posted a great link to the thread about the costs of webinars.

Even though many webinars I’ve experienced were like watching molasses move down an upward slope, it doesn’t mean that yours has to be. Making sure your content and presentation are absorbing and meaningful goes an incredibly long way but making your participants do your work for you goes even further. Find ways in which their conversation is the value of the presentation rather than your slides. This frees the presenter from trying to guess how attentive the audience is, because the audience themselves become the presenters. Letting the participants drive the conversation rather than act as ears for someone’s voice to land on is absolutely imperative.

As you might imagine, making sure that you have a tool that meets your needs is important for an engaging webinar, but you also need to find one that you feel comfortable using. Idealware put together this great post last year discussing the advantages and disadvantages of a few tools for online conferencing with regard to what end users need. As a seasoned participant in webinars, I encourage you to find a tool that works for you, both price-wise and ease of use. However, put less emphasis on fancy features and more emphasis on content and participant engagement because, let’s face it, having a shared chat and buttons to Digg, Tweet or share on Facebook mean nothing if your audience is asleep.

So check out the toolbox, add your favorite tool and let us know what YOUR thoughts are on webinars.

Happy Webinar-ing! (Or is it “webinando”…?)




Social Media Tracking Toolbox

By Matt on August 4, 2009
Social Media Tracking

As social media tools and services continue to pop up every other day, it can become a lot of work just keeping up with what people are saying about your nonprofit. Many people have offered lists, solutions and techniques for tracking relevant information in the Web 2.0 world, so Allen Gunn, Aspiration‘s Executive Director put together a toolbox on SSC of Social Media Tracking Tools (embedded at right), so that a collection of all of these services can be found in one place. So check it out and let us know what you think! What should we add? What isn’t even worth including?

And just to overwhelm you a little more, here are a few related posts from Beth Kanter and Allyson Kapin 😀

What tools do YOU use for keeping track of what people are saying about you online?



Tool Tidbits 07.30.09

By Matt on July 30, 2009
Facebook
Redmine
Basecamp
Trac
Intervals
Loop11
Treejack

Hello, SSC-ers! I thought you might be interested in a few posts about various tool-related topics. Let the tool education begin!




2 New Tools and a Toolbox on SSC

By Matt on July 14, 2009

As we get more and more great New Tools added to Social Source Commons, we like to shout them out and see what our illustrious users think. So take a gander and let us know what tools are lighting up YOUR toolbox.

Collabtive is a hosted, project management tool that is presented as an open source alternative to Basecamp and other proprietary project management tools. The basic idea of project management tools like this one is that you create virtual projects whose attributes can then be organized and assigned to other users. Task management, calendaring, messaging and file management all come into play. Collabtive, apart from being open source, is notable in that it includes instant messaging, time tracking, unlimited projects and milestones as well as the ability to import data from Basecamp. It’s also available in 25 languages which may make it appealing to some open translators.


The Salesforce Nonprofit Starter Kit is a set of customizations to Salesforce to make it more user-friendly for nonprofit use. Nonprofits are eligible to sign up for a Salesforce donation, allowing them to use Salesforce for free. However, because of the crazy flexibility of the program, many people are overwhelmed as to how to get it to do what they need. The Nonprofit Starter Kit helps out by customizing the Salesforce CRM to suit the needs of many nonprofits. This includes tracking relationships between individuals, individuals and organizations, recurring donations and affiliations. The code itself for the Nonprofit Starter Kit is open source (while Salesforce is not) and you can find more information about the code, as well as the kit itself at http://wiki.developerforce.com/index.php/NPSF.

Lastly today, folks, I wanted to showcase a great new toolbox put together by our user MMcKennirey called Infrastructure of open source “Core server-side technologies.” Check it out at right:

Got something to say about these tools? Questions or Comments? Let us know!

Happy Toolboxing!
-Matt




Open Translation Tools

By Matt on July 6, 2009

Featured FLOSS Tools for Translation

OmegaT
Jubler
Moses
Pootle
Be sure to check out the SSC Open Translation Toolbox for more great open source tools used for translation!

I just got back into the Bay from beautiful Amsterdam as part of Aspiration‘s Open Translation Tools 2009 Conference and book sprint. “Open Translation” refers to using Open Source tools for translating content and software into different languages. The conference brought together people from over 40 countries to talk about using open standards for language translation and localization.


Photo courtesy of itzpapalotl on flickr.com

You can take a look at the results at the event wiki: http://ott09.aspirationtech.org/index.php/Main_Page. SO much great conversation, connecting and collaboration occurred that I wanted to highlight a few of the interesting tools and projects that were talked about that deal with Open Translation:

  • Meedan
    A community website, Meedan aggregates and translates blog content and comments from English to Arabic and Arabic to English. Meedan’s goal is to increase communication between Arabic and English speakers throughout the world.
  • Global Voices
    Global Voices is a website that translates and posts information about the state of the blogosphere in different countries and regions all over the world, giving people access to news and opinions they would otherwise never hear.
  • Worldwide Lexicon
    Worldwide Lexicon is a project to bring about website translation through the use of feeds. Installable on any website, Worldwide Lexicon allows people to create and share translations which then are offered when WWL senses a preferred language.
  • Transifex
    A translation and localization platform, Transifex seeks to make the process of software localization and content translation easier, allowing translators and developers to work together in a content management system that makes sense for both parties.
  • Translate.org
    A nonprofit in South Africa, Translate.org.za seeks to localize open source software into South Africa’s 11 official languages.

Be sure to check out what some of these great projects are doing all over the world! More information on the Open Translation Tools Conference can be found here at Aspiration’s website.

Happy Translating!

-Matt



Fun with SSC Toolboxes

By Matt on June 17, 2009

We all know that on Social Source Commons it’s super simple to create a toolbox by clicking on “Create toolbox” in the green “My Toolboxes” sidebar in the “My Toolboxes” tab.

Create Toolbox link

I mean, just look at all the Community Toolboxes SSC users have created!

But you may not have realized some of the different things that you can do with the toolbox after you’ve created it. Let’s take a look at a few of the things that you can do to take advantage of having your own collections of tools!

Custom Icons

First of all, when you create a toolbox, you can add a custom icon that represents that toolbox. All you have to do is click “Change Icon” under the standard toolbox picture next to the toolbox title.

Toolbox Default Icon

Each picture will be scaled to 48×48 pixels so that when you’re done, you’re left with a little piece of custom icon goodness next to your toolbox title.

Toolbox New Icon

Custom Descriptions

Another feature that SSC toolboxes support is custom, toolbox-contained, HTML-supporting descriptions for all of the tools. This feature makes it easier to tell a specific story with your toolbox. For example, for the toolbox Global Voices Editor Toolbox for OS X, the people at Global Voices wrote custom descriptions for each tool talking about what the heck they do with them on a day-to-day basis along with images that illustrate their workflow. The cool thing about these descriptions is that they are specific to the “Global Voices Editor Toolbox for OS X” toolbox, so that even though they changed the description of Minueur within the toolbox,

Minuteur Custom Description

if I were to search for Minuteur on SSC outside of the toolbox, the original Minuteur description appears with it:

Minuteur Original Description

Custom toolbox descriptions make it easy to flesh out your SSC toolbox and communicate how you use your tools.

Embedding

Lastly, you can embed any toolbox into your webpage. All you have to do is copy the script from the green “Embed this toolbox” window:

Embed This Toolbox Box

into your webpage code. This way you can have access to Social Source Commons toolboxes without navigating to the website. For more information on embedding toolboxes, check out our Embedding an SSC Toolbox on Your Own Web Page blog post.

Now you know some great tricks to fully take advantage of SSC Toolboxes. For instance, say that you organized a workshop about nonprofit video. You go onto Social Source Commons and create a toolbox highlighting the tools that nonprofits can use to create documentaries (e.g. Youtube, Final Cut, etc.) along with custom descriptions that detail how to use them with links to your training materials that use each tool. You then edit the icon to match your training materials’ logo. Finally, you can then embed the toolbox itself into your webpage along with the other training materials from the workshop, allowing people to see your toolbox with its custom story without requiring your site visitors to navigate to SSC.

So go create some toolboxes, make ’em all pretty with custom icons and descriptions, post ’em to your webpage and let us know how it goes!

And as always, happy toolbox-ing!



A Few Down the Pipe…

By Matt on June 9, 2009

I just wanted to take a few minutes and show you a few cool tools that have been making their way through the pipelines at Social Source Commons.

Spellr.us LogoFirst up we have spellr.us, a hosted tool that checks websites for spelling errors. It doesn’t just sweep the front page, either. spellr.us looks through at least the first 100 pages (free basic account) of your site. It then lists found misspellings, offers spelling suggestions and even has a pop up window that will show you exactly where the misspelling has occurred. Genius!

Weegy LogoNext up is Weegy. A different take on searching than Google or Wolfram Alpha, or Bing, Weegy’s search engine has “experts” behind its results that fill in the gaps when someone searches for something that its search engine isn’t able to get. The results that I received for my questions were impressive but the eventual need to sign up for a free account led to some eye rolling. Weegy is definitely an interesting site that is worth checking out. I can definitely see how some people would far prefer this to Google.

Pingie LogoLastly, Pingie is kind of like an RSS reader that breaks out of the bonds of a blog reader. Pingie can alert you with a text, an email or an IM (or all three) when a site updates. A Godsend for the millions of Craigslist room searchers, Pingie may be just the tool for finding out when that ruling comes through or when someone responds to a post, where-ever you may be.

Any experience with any of these tools? Let us and the SSC community know what you think. There are more and more tools being added by SSC users just like you every day, so take a look at these tools as well as the other New Tools on SSC and let us know what pops out at you!



Social Media Listening

By Matt on May 18, 2009

At Social Source Commons, we’ve begun to kick up our Social Media presence. This means, among other things, dipping our collective toe into Twitter with SSC_Tweets and working on becoming more active in the NPTech blogging community.

Anyone working in nonprofit social media (or social media in general) can tell you that the trick to not feeling overwhelmed while following the information you want, is to do some selective listening. Using tools to filter your incoming information is becoming the only way to get the important news and information without being bombarded and buried under the noise. While many of these tools are familiar to us (Google Alerts, Twitter Search and RSS Readers like Bloglines) some like BoardReader may be new.

Beth Kanter recently put together a curriculum about Social Media listening and I wanted to showcase some of the tools that she recommends for monitoring social media in your sphere:


What tools do YOU use for keeping an ear to the ground when it comes to Social Media? Let us know or add them to Social Source Commons!



Facebook vs. Twitter for Nonprofits

By Matt on May 5, 2009

In the social media world, arguably the two highest profile tools are Facebook and Twitter. Both have become powerful tools for nonprofits not only for fundraising, but also for posting relevant news and connecting to groups of people otherwise unreached. However, while the two are often used together in the same sentence, Twitter and Facebook have historically had different roles.

Twitter has always existed outside of a traditional “closed system” model. Users of Twitter, a real-time, “micro-blogging” service, post short 140 character messages that anyone (including the general public) can read and search. This means that non-Twitter users can search for information and see it in its entirety without setting up a Twitter account of their own. It also means that Twitter users can see information posted by any other Twitter user. Posts on Twitter range from people talking about their great scrambled eggs to being the first to break local and global news to cultivating surprisingly rich conversations about a variety of topics. With the rise of Twitter clients like Twitteriffic and Twirl, Twitter users are now able to send and receive updates without having to surf to the website. The Twitter website itself became unnecessary, leaving Tweets to thrive outside of their “home,” so to speak.

Facebook, on the other hand, has focused on providing that “home.” A place where people can find information about their contacts. The focus has been more about facts than conversation. Users create profile pages that present information about themselves. Organizations can also use pages to present their information, causes to raise money and groups for their supporters to join. In the past, Facebook has had a closed door where you not only had to have an account to view other facebook user data, but you actually had to be Facebook “friends” with that person, essentially limiting information viewing to your personal network. However, Facebook has had a steady evolution which has opened up more and more of its content. Pages from organizations are now viewable without a Facebook account and anyone can create a profile (originally it was limited to Harvard University students, then college students). Wall posts (one on one messages that are posted on your profile page) can now be viewed in wall-to-wall conversation style and with the introduction of the Newsfeed, Facebook users were suddenly able to get updates on their friends without having to look for them. On top of that, status messages became Facebook’s answer to Twitter’s updates. However, they remained private unless you were that person’s facebook friend.

Recently though, a major ripple has gone through the Tech blogosphere with the introduction of a few new features. First off, Facebook’s Stream feature has been added which provides real-time updates as to what a Facebook user is doing. Unlike Newsfeed, Stream is updated in real time so that, combined with a Facebook user’s status updates, it mimics Twitter’s real-time update feed. Second, Facebook has made a larger distinction between public and personal pages allowing public pages to be even more public catering to organization, celebrities and organizations. These two features combined are obviously a challenge to the model that Twitter is using as a provider of real time contact information which has gained increasing popularity among celebrities. Mark Zuckerberg, Facebook’s founder has expressed his feeling that status updates are going to be very important in the future of community engagement and Facebook had even tried to buy Twitter in late 2008 but Twitter declined the offer.

Now that Facebook is diving into the same water that Twitter has doggie-paddled in for years, are we about to see a large shakeup in how people use each tool? While Facebook has far more users, are they really looking for the same functionality from FB as they would get from Twitter? And most importantly, what does this mean for nonprofit users?

Nonprofits have been using both Twitter and Facebook as effective (and free) ways to engage with their communities. A few good examples include:

The difference for nonprofits may or may not be negligible. Some may see it as another way in which to explore community engagement while others see another medium in which to re-acquaint themselves for little ROI.

What do you think? Do you think that organizations using Facebook are going to start paying more attention to the Stream rather than staying up to date with their Twitter contacts? Or are people going to reject having to stay in the Facebook framework to get real-time updates about the people they follow? Or will this affect nonprofits at all? Let us know your thoughts.



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