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Developing New Tech Projects, Part I: User Testingzc0is7ee3br89gbub20s9we5d6qgmyycDeveloping New Tech Projects, Part I: User Testing

(English → 中文) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
m8qcfxp9bbk5kef4h3bklx1hotwhcmmpWhile we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.07cp9zxyfi6f1z12dt7htifv50lqt5dk

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. 16izujy8ydeaxl35j1qjqmq0nzvjbrd3We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.rcgf9wnitrmfpnkg70ivo4birfyh9ayr

 ca9mz9m5bj65yayymbahoekf4z7at1bww1gl9svqxzh3ym9gmkvjypj4i6fxa8wx0cft8hgaupcogcekelz4dni2khaifjo6

 ca9mz9m5bj65yayymbahoekf4z7at1bww1gl9svqxzh3ym9gmkvjypj4i6fxa8wx0cft8hgaupcogcekelz4dni2khaifjo6

Imagining our audiences4zrhme50x0aiil8c41q123mbo9btnqbi

This is where you wonderful people come into the process. ca9mz9m5bj65yayymbahoekf4z7at1bww1gl9svqxzh3ym9gmkvjypj4i6fxa8wx0cft8hgaupcogcekelz4dni2khaifjo6We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built ca9mz9m5bj65yayymbahoekf4z7at1bww1gl9svqxzh3ym9gmkvjypj4i6fxa8wx0cft8hgaupcogcekelz4dni2khaifjo6for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.vvm4u7lhkdg6mhqrf7i0s31xk2g300ql

Brainstorming Our User Stories

We identified a few primary audiences:i46ii3bvn15e5i2y1zv8qoku5m5hcr1l

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.ohmooz084n90v6yxwxdcnmpnndv1ju1y

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.kpnh6sfnpfefvybt5easrorqlkiyxjs8

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.kzez9vhahljp0o7963hj9g3fb9y7qff1

Envisioning how people use the sitelr4guhjersohmxl7qsptapgm1zwy1ukd

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.bdz2s0t45nbk19y2m0sey372po9ljvfl

Hand-drawn Mock Up of Learning Resources Page

Give us your insightcjuaw5db2x1hzua7gkctgzyd186phzdk

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.gg3htgkeeg9c433qtfip7suskqpwpi6w

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.z4ypf3mlb8yrj6ew4zklq63kvb4in34c

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.ne0lliu0fxnzkpq39rxbo9nzywtxivfv

(Part two of this blog is now live! Check out the next step of our tech project process.)qxnjh9z0mdtqdl3ecqp3wx3av1v8k7w1

Special thanks9pw1ku1nekg00thuwgxcf7y03rt0v3jv

Special thanks9pw1ku1nekg00thuwgxcf7y03rt0v3jv to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagún2fruclftu9o8xnrsmbx2am7nk8r3a9k3
  • Monica Rucky5a5ueu9x1bnyf56csuzd69p0xfi6zbu
  • David Dexter from CPEHNzfj5x0wv77gf3n04vz19wy3x8mv9zdgo
  • Rachel Weidinger from Upwellcm2fybtsaz3u3xw03gxohi4h6bh6u26x
  • Everyone at CATechFest who listened and offered feedback during our speedgeekinglqxkwc3iocrf0r9v061r5dexchvbulj5

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.or2ir381vaf7un46l6tjdkuq95f5xf0b

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.jg3asw5gyjkmdxhkbmqggmvs7b23t4r2

Check out these resources if you’re still curious about our process for developing new projects:x553s82wjtp1d7vz134wjoxv51qjpv0c

 ca9mz9m5bj65yayymbahoekf4z7at1bww1gl9svqxzh3ym9gmkvjypj4i6fxa8wx0cft8hgaupcogcekelz4dni2khaifjo6

(original) View 中文 translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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