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Developing New Tech Projects, Part I: User Testingah7y1dgjsimxi7nu77zbmmq8m2nrmlymDeveloping New Tech Projects, Part I: User Testing

(English → 中文) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
m5znnkv7dat776oxi0es792dsuz5wvp9While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.5tbzkizdf0gti33wq9fz5wnlq1oa2fay

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. f82g0b44ekqfyk3j5j4tf05c13r5vlw1We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.7pamo3cp9cjrlg4wdbwtz4td5y4d16by

 p168brkc0y38yvut7mckglvk00v7pd05j8wx1ys0z8xrn1ss4vmavax8c4j799zi51v4j4d3wgrt49xeew8usqwowxvadj88

 p168brkc0y38yvut7mckglvk00v7pd05j8wx1ys0z8xrn1ss4vmavax8c4j799zi51v4j4d3wgrt49xeew8usqwowxvadj88

Imagining our audienceszwmi4b88mvt2kfqs23ktfhtzuuh06m9w

This is where you wonderful people come into the process. p168brkc0y38yvut7mckglvk00v7pd05j8wx1ys0z8xrn1ss4vmavax8c4j799zi51v4j4d3wgrt49xeew8usqwowxvadj88We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built p168brkc0y38yvut7mckglvk00v7pd05j8wx1ys0z8xrn1ss4vmavax8c4j799zi51v4j4d3wgrt49xeew8usqwowxvadj88for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.ma5u7vu2s4l8phewvblluv22c84wiltu

Brainstorming Our User Stories

We identified a few primary audiences:zzo58o9hdw8689ralah0xfl4re9uea24

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.doqxqh6wg6vl80n6b8wf0zn78lwsa0bd

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.3s226igmui1o5u008ghi5cdme9qe90n2

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.mkt1rmi9475ga2wg96os648t4zpn2fae

Envisioning how people use the siterg8pezpl3aa1hq9x436v42cn3pwo9hsq

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.n5aiesmio2xhij5cc23bpnw81e24npj1

Hand-drawn Mock Up of Learning Resources Page

Give us your insightt0po1obc56k3871b804f5312j5aovtke

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.o7rh2zqaqgpjrzf7gz1v963nicg4s1c6

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.phzg42awhmtsdpamhop48efso1vu1deg

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.s05w0txx7khj7loy2oidh3d4lpg6mqw5

(Part two of this blog is now live! Check out the next step of our tech project process.)67op0nuusu4zqvjusnet26x72dlm0y5x

Special thanksx7nki7nntac7y2ufzqvjqo3qcfxmooub

Special thanksx7nki7nntac7y2ufzqvjqo3qcfxmooub to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagúnd1pku8n0xw38zumw0to219n0kwo0yiq2
  • Monica Ruckjw5804uuxipu7i1ev9poh8tu24w2olrx
  • David Dexter from CPEHNe3o00f9rhacaqawslq332ace0tjh2bh6
  • Rachel Weidinger from Upwelllnzerxjtvooavk4fspo41n9jcm6nqhy1
  • Everyone at CATechFest who listened and offered feedback during our speedgeekingcnf9r0u3wlw0lqfzga4t7nej3nhnc64e

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.azz93idgjp4jm1pyzvfvzqytu480n00n

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.we9yib11d9cfrsiiuqk9qjc8d4sqv2th

Check out these resources if you’re still curious about our process for developing new projects:xk46my4qa11covun6am59f31676bb5qy

 p168brkc0y38yvut7mckglvk00v7pd05j8wx1ys0z8xrn1ss4vmavax8c4j799zi51v4j4d3wgrt49xeew8usqwowxvadj88

(original) View 中文 translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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