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Developing New Tech Projects, Part I: User Testingiwa5ekcz1nkbcpx9e6kweq93896qw6v4Developing New Tech Projects, Part I: User Testing

(English → Italiano) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
9xhid308hyhvz58ldmg4s5x1p5tb5zf5While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.u880k3fi7t4z8utymuqbnupn4sxgs4wd

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. pr345ct3jagp827q491risxgpy7xe6zuWe’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.d4uxffemzioq6jn9qd5ymvjacq0eafnd

 nyj1bsra5h8luzo5aqgoh2dic69915ofu7nwcjh4dbkkuka6t6o9fqx9ae61v56fg03lu8k7sjw4tafs3pauvne7upjlzyx6

 nyj1bsra5h8luzo5aqgoh2dic69915ofu7nwcjh4dbkkuka6t6o9fqx9ae61v56fg03lu8k7sjw4tafs3pauvne7upjlzyx6

Imagining our audiences15samx1l9gz79fbxnydhjrllsg2bd0h5

This is where you wonderful people come into the process. nyj1bsra5h8luzo5aqgoh2dic69915ofu7nwcjh4dbkkuka6t6o9fqx9ae61v56fg03lu8k7sjw4tafs3pauvne7upjlzyx6We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built nyj1bsra5h8luzo5aqgoh2dic69915ofu7nwcjh4dbkkuka6t6o9fqx9ae61v56fg03lu8k7sjw4tafs3pauvne7upjlzyx6for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.myubzp8gvboj9mbqcvn4wqz6fvrke8oq

Brainstorming Our User Stories

We identified a few primary audiences:2es2b6qrvcugzkn04551p75v20k3kwrc

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.qrqqy1f3uxz2p82hhk5nnos61rsnrzs8

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.6po090xecg5zf6er9um2gnyd6dknf5vc

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.ea0471omqbakuhr45kq540otujxaw5q1

Envisioning how people use the siteflr3an890ixuyqnkp9xxms102rvj7kvd

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.ssseag563rk9hhjyf8cu8ckk1yih3r4m

Hand-drawn Mock Up of Learning Resources Page

Give us your insighttk0vv1pbvy70l7wdgf03p3wr85f6dm7x

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.e3ocracbkwvawl97kxbvgav2ntijhz7l

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.ss74rmr95n07xdn3avpsjce5lingv7yd

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.lmypibmugr6skuzbqeede4r6glmom55x

(Part two of this blog is now live! Check out the next step of our tech project process.)tqscyuwkumuvh6con4zgkh0mmsht3o0n

Special thanksh48037lfbqgz7dq5i2i20gngmi8vt911

Special thanksh48037lfbqgz7dq5i2i20gngmi8vt911 to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagún59wnboudk07u19i2w77fzo4hbgvnbq67
  • Monica Ruck6jn4vrw0t7ulnzvhxwwoyff50nsd339z
  • David Dexter from CPEHN7bv3yuynmdzvrp9fhlmyhoav9d9mwift
  • Rachel Weidinger from Upwellxxppev7uh8myo04rdb7141iswik7c0qz
  • Everyone at CATechFest who listened and offered feedback during our speedgeekingnj2cux0kwla2ldi5s2t4bfaql7ydc2nq

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.rk7a86nl3jgtfqdyw13wjl82id1pxe4f

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.m9rl8hkiob38y08um0zbmosmyk6nb3do

Check out these resources if you’re still curious about our process for developing new projects:dd37pjc8k6quvv4pj93xaj12n9ksc58f

 nyj1bsra5h8luzo5aqgoh2dic69915ofu7nwcjh4dbkkuka6t6o9fqx9ae61v56fg03lu8k7sjw4tafs3pauvne7upjlzyx6

(original) View Italiano translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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