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Developing New Tech Projects, Part I: User Testingl0pwzgtlrda5ybdl8clq0z9w0mm8wl48Developing New Tech Projects, Part I: User Testing

(English → Italiano) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
z1lqskzp73aoybn30whexexou1draf10While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.e68dafkfma8zw8cw0t5bzveph66monit

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. 13l28ywd23n6fztoek780txulq557apyWe’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.cleky8lxfjn2m31kmtvanqsaxky74467

 uyy77cy1gh13wg63vgns762e5ct9ozh8exl06i9trl1dzrpvrwz361twl7sxitkn08kq6pcwobwxyhthjfk53g9bm04zm3bd

 uyy77cy1gh13wg63vgns762e5ct9ozh8exl06i9trl1dzrpvrwz361twl7sxitkn08kq6pcwobwxyhthjfk53g9bm04zm3bd

Imagining our audiencespvqdd53cfl5bsvlvfkaijo8tbf993jfi

This is where you wonderful people come into the process. uyy77cy1gh13wg63vgns762e5ct9ozh8exl06i9trl1dzrpvrwz361twl7sxitkn08kq6pcwobwxyhthjfk53g9bm04zm3bdWe’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built uyy77cy1gh13wg63vgns762e5ct9ozh8exl06i9trl1dzrpvrwz361twl7sxitkn08kq6pcwobwxyhthjfk53g9bm04zm3bdfor the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.pssuevqz43nwkn5q23j4ebiiidfn1pmg

Brainstorming Our User Stories

We identified a few primary audiences:vjt8ksfwqau43ohfpvecuwkx3g32vhfh

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.ow2btzsz0w07p5tnmvkwp5wyyjk94wmi

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.1l4ltapel55m8eo1cuybrpx0dp7oz3ur

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.knlkzhbonjf6hdgfyrvvb9nxu6lo4f4f

Envisioning how people use the site3fb222vbx8kxl3cdhylnbigm1d1fwtqq

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.u16oil5jtl810f78wo680e8382e2ecmy

Hand-drawn Mock Up of Learning Resources Page

Give us your insightk1m1zoytujf884ia2rmg5vvl02p1ijrt

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.g8oczhvqxsk69weoa81wqgfoh9d0fr1l

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.1rbad90r4qqflsriw8tnhnezvxyu041r

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.rdnwtash03d00l3usxw8mz4e1ksfgmuy

(Part two of this blog is now live! Check out the next step of our tech project process.)52p7blpw3c0xivh80wa571nzzrfdctl7

Special thanksocf7worjdko754v6kmix8bip70d4689k

Special thanksocf7worjdko754v6kmix8bip70d4689k to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagúnue826p129fzqav3t83lf7oftja1atfpe
  • Monica Rucko9z5eew6216tfcx274r0kgrvww0ildxz
  • David Dexter from CPEHNo17mzhfacpa212thqtgrkpljl3f8d9ir
  • Rachel Weidinger from Upwell2qrfhac8xzfh1u6vgsdp5a5m1ako9y91
  • Everyone at CATechFest who listened and offered feedback during our speedgeekingfxaq03r5ir2f242ro8rmqcoozhq3nois

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.dv80tkagia9cskejgir12bcvn40nbumf

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.hr0oqdfjcbhpxsp2audxsmp95m1tjueq

Check out these resources if you’re still curious about our process for developing new projects:ik8obyhomi4h1130u1l7bd1huuh2c90k

 uyy77cy1gh13wg63vgns762e5ct9ozh8exl06i9trl1dzrpvrwz361twl7sxitkn08kq6pcwobwxyhthjfk53g9bm04zm3bd

(original) View Italiano translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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