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Developing New Tech Projects, Part I: User Testingimz9k5979gndky73r49zqqse24agkdktDeveloping New Tech Projects, Part I: User Testing

(English → हिन्दी) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
oodwpvqrcbvkqjh9sufm9pfbio1ie7rtWhile we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.43t5iupkcb1gyzcjjle1k62znbsikuuf

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. gqtqbm4aemct7okpjbadgq9qqm8zmp6tWe’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.pc5us6witz0wn0x2gkwz4l0oetlm48jj

 upeqvmyg3ce9y55dtdgmb8ifgcx82x5my88gaa8vz0sr626dwhoca8ltb7dze5j2xyhyp768ot5zjusfushkryrlkhx839eq

 upeqvmyg3ce9y55dtdgmb8ifgcx82x5my88gaa8vz0sr626dwhoca8ltb7dze5j2xyhyp768ot5zjusfushkryrlkhx839eq

Imagining our audiencesy1hfvea0r7fjaaksy7e4biy01xu87k6w

This is where you wonderful people come into the process. upeqvmyg3ce9y55dtdgmb8ifgcx82x5my88gaa8vz0sr626dwhoca8ltb7dze5j2xyhyp768ot5zjusfushkryrlkhx839eqWe’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built upeqvmyg3ce9y55dtdgmb8ifgcx82x5my88gaa8vz0sr626dwhoca8ltb7dze5j2xyhyp768ot5zjusfushkryrlkhx839eqfor the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.hp9vg6zrpd1v690l3wcx5v1dwiduwkf3

Brainstorming Our User Stories

We identified a few primary audiences:28etufmaetp40ndwpe4pv2hot6gohfx9

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.ffxmuqjpzlckieqsxui4ym089ullcmni

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.wuvdn71ih30g8uk26li1rlofehc40r9n

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.zd1bjz616k6q28yeamaaisnrt5ggm49c

Envisioning how people use the siteqzvghiyr2wutzkb86uvvn5d6hbskl4l1

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.jcm1q7bvd0ie415zmu2y1fqqcx9su3a3

Hand-drawn Mock Up of Learning Resources Page

Give us your insight4c9ylyyd2y6nxfia7uc793o1rkumfxa9

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.iyxi5bwvatd79kbepn39canpbmyxyuc6

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.ej21pobc06lr3p40pzcbghldunk8z8v3

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.xpfsbtw1fyaoiayo1jwqzwdooqzcyccl

(Part two of this blog is now live! Check out the next step of our tech project process.)dndjmawuxzykq7bxsavm9uictc8vlgfp

Special thanks39qnkt6lbum66jospiz8f8razjmh30sx

Special thanks39qnkt6lbum66jospiz8f8razjmh30sx to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagúnpjlk0ndqrywol5ejt6gqn5jr3v31gpcv
  • Monica Ruckx5y7gpnf6b190zrwqxjtt0aps1yof883
  • David Dexter from CPEHNw3ega65rouqp9w4o0pjrm0ywx7rp4ecq
  • Rachel Weidinger from Upwell7gn1jv0vhgwrdwhey7puiatgat8xvdjt
  • Everyone at CATechFest who listened and offered feedback during our speedgeekingnvlbuu0ogy2o3bto7go8srymxxhxji4w

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.bnn7ir8k259xmdnvc81hru0ji07cdayf

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.a3lzuqqelpgcct0nmi1wkco9onhw2yk3

Check out these resources if you’re still curious about our process for developing new projects:vm9x7zvwam336ovy80unt142lb28nbk9

 upeqvmyg3ce9y55dtdgmb8ifgcx82x5my88gaa8vz0sr626dwhoca8ltb7dze5j2xyhyp768ot5zjusfushkryrlkhx839eq

(original) View हिन्दी translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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