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Developing New Tech Projects, Part I: User Testing28c0j31x0tulwh24914ow77k5bh8cmn5Developing New Tech Projects, Part I: User Testing

(English → हिन्दी) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
9n2gvkl76gctap98tkxu9hcyo6htvixuWhile we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.eyv5wg9k44j3ambjyevqnbve0z98sunw

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. hwhk315tzrh1obt08pgds3z7qdqx3vzaWe’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.u248xb9vqphsxnt55qca7eo7xf3ahoq2

 692msnoyuzpxlt40bjr7djb3rk8hdoca7j8m9cg1cekkcqx30wp5vzjjc2q0emfbgjsqrs5rtycum140cb9x8yd01jfz9frf

 692msnoyuzpxlt40bjr7djb3rk8hdoca7j8m9cg1cekkcqx30wp5vzjjc2q0emfbgjsqrs5rtycum140cb9x8yd01jfz9frf

Imagining our audiencesd31avcr4nl8rt64vw1gjmbif8n054yq8

This is where you wonderful people come into the process. 692msnoyuzpxlt40bjr7djb3rk8hdoca7j8m9cg1cekkcqx30wp5vzjjc2q0emfbgjsqrs5rtycum140cb9x8yd01jfz9frfWe’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built 692msnoyuzpxlt40bjr7djb3rk8hdoca7j8m9cg1cekkcqx30wp5vzjjc2q0emfbgjsqrs5rtycum140cb9x8yd01jfz9frffor the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.qaibuta4a9bmbclezoqe0vdkqebl93tq

Brainstorming Our User Stories

We identified a few primary audiences:4h14u4pjdjyjb4gapm5clffmoly15ak0

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.9vhshhddtm3n1au9k25f1d2ynto2uv2u

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.snprklf0mbpf50qplrc72nw5v1mb59po

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.tt2i681pj3fbll2vftfml1oy8m1f4doo

Envisioning how people use the siteh7inbl8jipjxbagusrfqj0bspurhbg6j

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.dwjgce4z3g6vu1uq08c5mkuunjfxp6xs

Hand-drawn Mock Up of Learning Resources Page

Give us your insight8llrc8jen8bacb7m8oqkpmdw371u3v51

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.rdbqxblixfy1g1l2rdfupv83afzke99v

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.42d1f40gi6lzzbgy0ccrayao9m5iazj4

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.i9wcffxvlg8wilucqtq7v0tqptsyoo9w

(Part two of this blog is now live! Check out the next step of our tech project process.)dgyng9usoqvcid78gr4my2uan0fd2di5

Special thanksjbdtlm145tif81l8b7n8e1i4mqnx9y0i

Special thanksjbdtlm145tif81l8b7n8e1i4mqnx9y0i to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagún7h1gblale49t2gdn7cdlv9h5cot7rfnp
  • Monica Ruck89afeouq6belpo93r23de1td2wsz2ct1
  • David Dexter from CPEHNqj0eyrwcyhiubwmza8rmv9519366c7vt
  • Rachel Weidinger from Upwellwfy2mnl7f35g12jh5osquqad9cxqkbf7
  • Everyone at CATechFest who listened and offered feedback during our speedgeekinghx3izw8pmjbpcywaq6kh2e8o5hhknnev

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.gd2stvqj42h43erk0gkedeevt4slbbii

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.t233bo5yptmklo4h8wguyggf9tx1709r

Check out these resources if you’re still curious about our process for developing new projects:cut2w9p2zi9bpd0ws3n3gpamy0u9zwc2

 692msnoyuzpxlt40bjr7djb3rk8hdoca7j8m9cg1cekkcqx30wp5vzjjc2q0emfbgjsqrs5rtycum140cb9x8yd01jfz9frf

(original) View हिन्दी translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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