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Developing New Tech Projects, Part I: User Testingrwvpk6bg1x2gdn9942ksrb4fxkskzcrgDeveloping New Tech Projects, Part I: User Testing

(English → Français) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
kck84kpjlg4s1cluw67s47l11qm527ydWhile we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.onysvrfnpjvhc9ywf2olbvpha8fr5fpj

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. yccycap3zn7tccfm8ogmwpuydikbzdrnWe’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.ojkz2liqewqyd5hlr9pei8i93is53q0h

 ctq4dqdk7grc93rzvpwzl3ttq7oqvfxywofev4sh6j9p3nt3dnycw2tyby8s4v6rgcuwi3rljf06kuilb1ma3gro3yzvai9h

 ctq4dqdk7grc93rzvpwzl3ttq7oqvfxywofev4sh6j9p3nt3dnycw2tyby8s4v6rgcuwi3rljf06kuilb1ma3gro3yzvai9h

Imagining our audiencesk1u2hhhtn5vbtbpk7kgxuiy9soysafnk

This is where you wonderful people come into the process. ctq4dqdk7grc93rzvpwzl3ttq7oqvfxywofev4sh6j9p3nt3dnycw2tyby8s4v6rgcuwi3rljf06kuilb1ma3gro3yzvai9hWe’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built ctq4dqdk7grc93rzvpwzl3ttq7oqvfxywofev4sh6j9p3nt3dnycw2tyby8s4v6rgcuwi3rljf06kuilb1ma3gro3yzvai9hfor the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.99z6vmc1yad7vnqcp43ctr36xjhkeo2e

Brainstorming Our User Stories

We identified a few primary audiences:sjq5g7enqzihzd4rqta3t0yv5qfsoko7

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.tcym0bysio5q43h7a0hdc9s2uyc1hgs0

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.t4p4leifscsiqudnc8p5dj4alobaavgu

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.7bqx3pecd4fy9mrj2o32g3oc0ufpokol

Envisioning how people use the siteu6okq336cq11zanifm46d1b5i369vnog

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.qd8vrwj4fi7h0k1xnlimhmd8hsu7svg8

Hand-drawn Mock Up of Learning Resources Page

Give us your insightr5ydchk8pobq4aec6s7dhvofozrx292j

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.ryoce34vhdgi8iaa8hxn0nj4wp76vn7c

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.ik1yc4wlvp3lnu5mm708ni92kvjscojk

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.qovlt5obrkr7ko0hjf4tbvji9kxgu7fa

(Part two of this blog is now live! Check out the next step of our tech project process.)9u8bxa9i6cylh9u4ch57ursskmb19su9

Special thankssmgazvt5g13c4z82e6dzui4hat892ogk

Special thankssmgazvt5g13c4z82e6dzui4hat892ogk to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagúnqyjsueui35twn9i2fspjnm7ritzov1vc
  • Monica Ruck98rsfhendcg6rieizifs6e1zrjyxoxio
  • David Dexter from CPEHNzu4ed06d8p396trudqidbrswx6sjnxvd
  • Rachel Weidinger from Upwellvjn7dulaugr773n94owtfutzdwxhkn45
  • Everyone at CATechFest who listened and offered feedback during our speedgeekingq8oidnipw8e4qd05tnaqiwd1bkkefcuw

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.c9cfrw58lojvjrdyx53hqktuppnqi7bk

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.7yv89p2nof7a2jqun3hxt4cw5wa5ww2t

Check out these resources if you’re still curious about our process for developing new projects:vbtef3rznjbesp4cij0jr3iqn5jqmh37

 ctq4dqdk7grc93rzvpwzl3ttq7oqvfxywofev4sh6j9p3nt3dnycw2tyby8s4v6rgcuwi3rljf06kuilb1ma3gro3yzvai9h

(original) View Français translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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