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Developing New Tech Projects, Part I: User Testingw8ycsix45uomlbdwt17c2g8p2eggr2ieDeveloping New Tech Projects, Part I: User Testing

(English → Français) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
f985qffir1pw7e76ggklhlbv2krvgdklWhile we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.30a1wunec8vn8f1c2qxcxova5nyaa5w4

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. sgpo7exidprspj6pikcze56hlb2t3i6mWe’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.kkqttzqlfib2iedl1adyusuy7iykqha0

 hybddk168ooh9m674yooaspsrea5kh3rgurkzhaa2o8ja50du57xhw3gmn00r0by0etto0szknkmkp633e8i6ff9hjq03d8u

 hybddk168ooh9m674yooaspsrea5kh3rgurkzhaa2o8ja50du57xhw3gmn00r0by0etto0szknkmkp633e8i6ff9hjq03d8u

Imagining our audiencespo029lsrhu84h68561y87hvszs8wgd6w

This is where you wonderful people come into the process. hybddk168ooh9m674yooaspsrea5kh3rgurkzhaa2o8ja50du57xhw3gmn00r0by0etto0szknkmkp633e8i6ff9hjq03d8uWe’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built hybddk168ooh9m674yooaspsrea5kh3rgurkzhaa2o8ja50du57xhw3gmn00r0by0etto0szknkmkp633e8i6ff9hjq03d8ufor the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.5gctl319z1j0y96431shstig25rk50b0

Brainstorming Our User Stories

We identified a few primary audiences:l8o28eqqlpco7sn0tw9d51eefpid9dgl

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.k6mt1v82380lxphr3nq9y1j2kbswx0j7

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.xv54konz6i5jyiv6tmm71lln0ixctqah

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.1wskxxaivytsrv8zemfgs9jgxo06wkrn

Envisioning how people use the siteo988ktzcu1fwhk4yr2x2pqoaww87359i

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.2ysi3mwrxblb0chu01c0bs8cclw5ivja

Hand-drawn Mock Up of Learning Resources Page

Give us your insightk80iopgw7ip2m1da1qjrbj212ttdsrn3

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.buu43q7l3uu6jd84fgmuyeag8y5z9rha

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.ev0kzicmasixdrlyjyel7l9a548cu4zy

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.5zc6fj4c6n6is3ybx6iovyiqtslhuncp

(Part two of this blog is now live! Check out the next step of our tech project process.)lfsyr0m56oufi1tlpxhl6fnfgxdzisxt

Special thanksqs7lddbh4rg1q67j2czplvaqxn3i6ufn

Special thanksqs7lddbh4rg1q67j2czplvaqxn3i6ufn to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagúnk13f6m763zp8o1z0sq1fhb2wx4k441he
  • Monica Ruck2bbfr79svocia9vgux8o0kwk4chvwx3p
  • David Dexter from CPEHNllkwbabx4uh9ehqvv4ffibq9cjwloa70
  • Rachel Weidinger from Upwellhs3pum8c7m47f9m9l3bdleaca82j3iya
  • Everyone at CATechFest who listened and offered feedback during our speedgeeking7egbsnik3h9sclz40tfy9rjazef62jb0

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.nuw33mid4ig721ues3ed2qog4j7p87fm

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.9v1jhvnebg3gex78dl7nax5a07ajb1wb

Check out these resources if you’re still curious about our process for developing new projects:m1ktz6kbd78ew6k431l2vh6cgdxypqm2

 hybddk168ooh9m674yooaspsrea5kh3rgurkzhaa2o8ja50du57xhw3gmn00r0by0etto0szknkmkp633e8i6ff9hjq03d8u

(original) View Français translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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