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Developing New Tech Projects, Part I: User Testingprwg2a7x374jt54zp2hiibk1yewgiwrxDeveloping New Tech Projects, Part I: User Testing

(English → Español) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
sv2gqgar8tamrh0og1nn3vk04wbos2obWhile we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.3513i0kz50me2lf3f6v4sf6815i3o9yi

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. k9c88y6hpsxwlf7uw5w7jjf54ihr0hmbWe’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.m52zbqdwy5ou9acb8xpwcbi0cfxzhact

 w3kddw6lmoehqanrcfjtsij9ile2jb36hge995ucxpp3xkd417mm8qgj8a8jyqm5b6cvkq4xb0icw1jfwerws5e4npj43ya5

 w3kddw6lmoehqanrcfjtsij9ile2jb36hge995ucxpp3xkd417mm8qgj8a8jyqm5b6cvkq4xb0icw1jfwerws5e4npj43ya5

Imagining our audiences2y1cfqibr3b15ru90deof5qtsllf9kr1

This is where you wonderful people come into the process. w3kddw6lmoehqanrcfjtsij9ile2jb36hge995ucxpp3xkd417mm8qgj8a8jyqm5b6cvkq4xb0icw1jfwerws5e4npj43ya5We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built w3kddw6lmoehqanrcfjtsij9ile2jb36hge995ucxpp3xkd417mm8qgj8a8jyqm5b6cvkq4xb0icw1jfwerws5e4npj43ya5for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.0pn4mxpv00wt9znqvn5nad4h9r15054r

Brainstorming Our User Stories

We identified a few primary audiences:jhdl70risp13v7jofccft4y6hhheb19l

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.401j3ae0znpu73w00c561seidmkqwvqr

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.dmvn1bn8chcx4f9uekqrp55x1aecdwkg

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.ee45mwqdn7hpronbyay28g0najdmpu9t

Envisioning how people use the sitejr1ar9wplrlsgbj9tpfmnvmy8q24dd7m

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.4aoq4j1qb8rkspw2e7qee23r6w5zy8pt

Hand-drawn Mock Up of Learning Resources Page

Give us your insight5yjy8omwpiyypa7qprssxyukzgj2etna

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.eyibq8f78g66fhisebqi2yi39hvk10b5

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.hh5r3h2pxvcfruvmzb09bmgeomxw3csb

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.d6ok4tz5inzda5ri7axpw70zntlui2jl

(Part two of this blog is now live! Check out the next step of our tech project process.)lajp2u9de0ng7hmv400a2krxb0ghh4et

Special thankszd68mppcmvci1lfh3trunq7ku1290hfp

Special thankszd68mppcmvci1lfh3trunq7ku1290hfp to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagúnoxz4dpzvir606d54sbucm44p6c7yoof2
  • Monica Ruckwjtqbqrle4b33p0gojxgrhvnci2knpra
  • David Dexter from CPEHNxtk8ect8osyv8fweq9n7aqpc2q0ty3wm
  • Rachel Weidinger from Upwells0l1en8n9k3t8psaypjndsqe0enqct5v
  • Everyone at CATechFest who listened and offered feedback during our speedgeekingbsuih8saj9q2ufnqzwqwdk2l842zmo9o

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.x73pwjydvsygh6z9vrwsmdyi9n47vqki

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.8ygi6abjbzpnf08724whi9757l2r9wk7

Check out these resources if you’re still curious about our process for developing new projects:ovwrh9bubid25x3hcvdwaqdbc7trx05c

 w3kddw6lmoehqanrcfjtsij9ile2jb36hge995ucxpp3xkd417mm8qgj8a8jyqm5b6cvkq4xb0icw1jfwerws5e4npj43ya5

(original) View Español translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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