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Developing New Tech Projects, Part I: User Testing9ft53d7ogogyiq1qp1b6556y4ntxfzneDeveloping New Tech Projects, Part I: User Testing

(English → Español) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
iyhjh13f4p4wudaqdoi3lb9pzw3czxq8While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.6pjy6gtbqwb5dx4fizvc1vbm2harcpk8

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. a0fv4aih7jm6t1d6n6dvscm5puau8y68We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.o7go54xwsa93ut8kvnraven7n1gam5x0

 hu3107t9a6hexjmjt4mo10reejtj1on8awyu5inmw0mr3sfjso4g4ydbeaxqn3cn7vbe98i3p2gzre2qo6bovaezg3udjqcg

 hu3107t9a6hexjmjt4mo10reejtj1on8awyu5inmw0mr3sfjso4g4ydbeaxqn3cn7vbe98i3p2gzre2qo6bovaezg3udjqcg

Imagining our audiencesqcwlgz5fe1s5bprbjf3uxf0z0wpqs8x9

This is where you wonderful people come into the process. hu3107t9a6hexjmjt4mo10reejtj1on8awyu5inmw0mr3sfjso4g4ydbeaxqn3cn7vbe98i3p2gzre2qo6bovaezg3udjqcgWe’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built hu3107t9a6hexjmjt4mo10reejtj1on8awyu5inmw0mr3sfjso4g4ydbeaxqn3cn7vbe98i3p2gzre2qo6bovaezg3udjqcgfor the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.0c7csg1mvyofli1x6se4jf8y9s7l427v

Brainstorming Our User Stories

We identified a few primary audiences:2coddceqa45qph8ccaxjvbouf6uyx9zp

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.56zunu808gqdx52w1bid7rdo6dm141s0

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.5xuxg22ct7itoq1ybmk13yrnyw5ambmi

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.bg5m9bmt6hpy7fgl0f69qd05xqa5nqvp

Envisioning how people use the site0p70y8c8s6e78haanq2zogkljt02ij78

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.8tjnwr4y6j1sna552g5lctbjqhv7zj2y

Hand-drawn Mock Up of Learning Resources Page

Give us your insight4i3gfk1v9s6q6lj1sfkixwvmop1nw9bq

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.28r6sn3b10hei8rrlv8p8muz0j8eca15

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.651d7fqed17snzkag7d2hx7d109l2tty

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.f508p1koehxiw6ddnbbtnyefckl4qkiv

(Part two of this blog is now live! Check out the next step of our tech project process.)nnyl6lcyxfnq3c6fbdr0ax1g3kw2b95p

Special thanks7tttt8foupun1gi35xcfucu9y6uqaen8

Special thanks7tttt8foupun1gi35xcfucu9y6uqaen8 to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagúnw5uo4urb09awaflnc437txk2g5w3qfoc
  • Monica Rucknna1mxk4jq04jmwp1p1fhxqm8pqlv5d8
  • David Dexter from CPEHN0cuumqh1mzn21wa395yu2h9oodv1qclh
  • Rachel Weidinger from Upwellqg6hkr990cbnz85ynd1f7v0luj75qdy7
  • Everyone at CATechFest who listened and offered feedback during our speedgeekinguhtfy0er7shwsm0s9wu7ykhfapt0t8ge

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.5t2z7p9viwnzx3c0pehrttby4br7ko5f

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.qupf2gww7ctqqy7taeaijzrsjyu1404l

Check out these resources if you’re still curious about our process for developing new projects:psopwgw7pvznywk3k59xvzxzo3m2bo8q

 hu3107t9a6hexjmjt4mo10reejtj1on8awyu5inmw0mr3sfjso4g4ydbeaxqn3cn7vbe98i3p2gzre2qo6bovaezg3udjqcg

(original) View Español translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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