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Developing New Tech Projects, Part I: User Testingf9y7vjvtdqqmkgl6gc30c8acrvo40815Developing New Tech Projects, Part I: User Testing

(English → Dansk) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
h4c28ggpr8xkh3w9lufd7hl6modysuczWhile we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.f2stkxgi993z7i91c3wsjy9d9t5zg0gl

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. w9zkyz0gjye526h8o2lhup884nd8xk6jWe’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.fgbskm35g8l2hrtwhlndd3i1xqsuv540

 b5ytmtuz7sjp20r48f4jb0bj4ilwwgux33tssn52k011p8btrbqfxphfdof6glsa2wykoi2vnqu5smz6xrojwb8mj4i20ict

 b5ytmtuz7sjp20r48f4jb0bj4ilwwgux33tssn52k011p8btrbqfxphfdof6glsa2wykoi2vnqu5smz6xrojwb8mj4i20ict

Imagining our audiencesb7nx87fszd75n26oo1uj3l9vkvsug56i

This is where you wonderful people come into the process. b5ytmtuz7sjp20r48f4jb0bj4ilwwgux33tssn52k011p8btrbqfxphfdof6glsa2wykoi2vnqu5smz6xrojwb8mj4i20ictWe’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built b5ytmtuz7sjp20r48f4jb0bj4ilwwgux33tssn52k011p8btrbqfxphfdof6glsa2wykoi2vnqu5smz6xrojwb8mj4i20ictfor the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.b383px90dgpbx1243b3nxcddzgtc8hta

Brainstorming Our User Stories

We identified a few primary audiences:7rsmp3xu4wyhr68dput140dq3qk46p93

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.wjl8ewumbgffbtmxlme2w0wakeven0y9

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.6xruy7bblrwlpdjy3ymgcr5nktmmpicm

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.uob8541p7yluqed5qqzosuolneb01anm

Envisioning how people use the siteik9waiq2ok8gy294l60s8bcx55jlre60

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.r6m1qj0a2xdjvemz0e4wwp3dcbeprf18

Hand-drawn Mock Up of Learning Resources Page

Give us your insightuo9zmanarcjspszalww54u158yy1tqie

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.7da9432pumo782cobca27xk865lg7xq5

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.1qjdvbfu5qdsuk7xreh53qyt2s4pzxzr

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.rcvztcp1j3id9dkrn3kq8k67pxgtgxbx

(Part two of this blog is now live! Check out the next step of our tech project process.)0yq3rvzrfg6z77x4kcnteyxoemtgfzp5

Special thanks5tn9e8o3v1skwvtlx9nxce1hdujhmioi

Special thanks5tn9e8o3v1skwvtlx9nxce1hdujhmioi to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagúnz213ozkru91auql25np58bcnvb03k7q9
  • Monica Ruckmxy8bc9lbunekeh1ikpqo9yguj8mrsq3
  • David Dexter from CPEHN04i1coojwmstlodfq1l69cijaqd2n0he
  • Rachel Weidinger from Upwelljw81wr856bf3perda8tfrlu8ifbsyw37
  • Everyone at CATechFest who listened and offered feedback during our speedgeeking90l5ua0d1nk6mq47oywjxg3nol5xfwye

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.krgzn1e2zvbe22e6xcfqtwvbn34jckzn

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.yghanutzl4hbkdak5tb6egfe4sag8sqx

Check out these resources if you’re still curious about our process for developing new projects:4cxga8ib28lfsj6j09cacx2840jjyers

 b5ytmtuz7sjp20r48f4jb0bj4ilwwgux33tssn52k011p8btrbqfxphfdof6glsa2wykoi2vnqu5smz6xrojwb8mj4i20ict

(original) View Dansk translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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