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Developing New Tech Projects, Part I: User Testingmc9ffl4f8dyyhb8mukan3asokvgosak5Developing New Tech Projects, Part I: User Testing

(English → Afrikaans) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
thiigb6tf8qo2u58kr9oho3af1ipp0o9While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.qztcn3zxcs2b1sagb8n0vg0sxzogr0r7

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. 2b0u88270fk489ifx2uw5z6r2f88rvakWe’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.ulot0uj3v2ese2752qsriojcv81i68ur

 u7lva8tkz9lg7h2gwgzb751rn9d117nmjjkxawcpejsfcov00k7eznv2aemjhl3r3lmohxuwwjm04rj88b8h6p7e69vibgj5

 u7lva8tkz9lg7h2gwgzb751rn9d117nmjjkxawcpejsfcov00k7eznv2aemjhl3r3lmohxuwwjm04rj88b8h6p7e69vibgj5

Imagining our audiencesaoy477iw3uycpw942wlxbbreqx9lugmu

This is where you wonderful people come into the process. u7lva8tkz9lg7h2gwgzb751rn9d117nmjjkxawcpejsfcov00k7eznv2aemjhl3r3lmohxuwwjm04rj88b8h6p7e69vibgj5We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built u7lva8tkz9lg7h2gwgzb751rn9d117nmjjkxawcpejsfcov00k7eznv2aemjhl3r3lmohxuwwjm04rj88b8h6p7e69vibgj5for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.tgqgxvn1wihojipy394k92hofpb3chpv

Brainstorming Our User Stories

We identified a few primary audiences:1g7twygtfy7wrp01rt2rxkn78p4lz6eq

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.q79ple6q15enardqemfjeoq5cccjuz8a

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.qvmf719fgx32quovqohfxkhgnwrnsl69

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.r2gnt5c4v7sg5x0j18jtggrrzg69qom8

Envisioning how people use the site8v155odhitjiopa0ktvv81ti7xemji0h

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.zvzin96rjsr8xe43rec3xkzk0h85o87e

Hand-drawn Mock Up of Learning Resources Page

Give us your insightikcq9e9ygjymuzf92ydhff8ct14q4t4c

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.087yvjt5dt5ir29ev0xvgthnnl1ukw1a

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.94skwnnijdfdbm06tx8q4gls1hu8cc2c

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.57x3g03i9q4fmrbst8za7njflix0dp39

(Part two of this blog is now live! Check out the next step of our tech project process.)wtaqwjdq53ajklonqzlev1ads7todrzz

Special thanks1opejfk2moe599243wlhbzfprfj72czu

Special thanks1opejfk2moe599243wlhbzfprfj72czu to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagúni0awvx3x8sn6skdmm0x1ml0hze93v6d3
  • Monica Ruckjb0vgj52jhagfar26q5t5cup8mqcp3iy
  • David Dexter from CPEHN1lrdj47pt6fqjj5i8fu35mpeyu5lhhn9
  • Rachel Weidinger from Upwell2vhumprt2u1hnqif9m1undi2n13trurk
  • Everyone at CATechFest who listened and offered feedback during our speedgeekingl58t6tbgd169azwdst946ndad912k9ww

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.eizwfio2n5dbwgql9cxoje8tqdirtqlx

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.rpi7yt3z8fi9xqmhzbtmnhre6kn7qfu7

Check out these resources if you’re still curious about our process for developing new projects:f2gd3ost714dne0gc8c83fe86aerf0vl

 u7lva8tkz9lg7h2gwgzb751rn9d117nmjjkxawcpejsfcov00k7eznv2aemjhl3r3lmohxuwwjm04rj88b8h6p7e69vibgj5

(original) View Afrikaans translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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