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Developing New Tech Projects, Part I: User Testingl1fev0b82hm05xiyakeutsqi17w99vckDeveloping New Tech Projects, Part I: User Testing

(English → Afrikaans) View original
Translators:

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings.
waemutgeump3ifys8d1h83kesl9tlpa7While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.bf2uj8rl9iayweb485j1yfprg5cx9ftb

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. 9z8mlyyinj5bkwfnm1mloro8otk3wenvWe’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.wy1603nr40nyu1z73b9c1t7wob3snqy9

 d1txyhvqqax56rsoh7ktzec6283iz8w3uzbo92z0o0tgkdtady32absdgs6b0pckbtyx4feb9pl2mrhm1vjn9e0kmoq6j2vk

 d1txyhvqqax56rsoh7ktzec6283iz8w3uzbo92z0o0tgkdtady32absdgs6b0pckbtyx4feb9pl2mrhm1vjn9e0kmoq6j2vk

Imagining our audienceset18anovni5gaukwvqp59b4e8jqjlucp

This is where you wonderful people come into the process. d1txyhvqqax56rsoh7ktzec6283iz8w3uzbo92z0o0tgkdtady32absdgs6b0pckbtyx4feb9pl2mrhm1vjn9e0kmoq6j2vkWe’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built d1txyhvqqax56rsoh7ktzec6283iz8w3uzbo92z0o0tgkdtady32absdgs6b0pckbtyx4feb9pl2mrhm1vjn9e0kmoq6j2vkfor the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.1l0vfq0ub3a5asj9v7hu2xjxwp4hq32i

Brainstorming Our User Stories

We identified a few primary audiences:0jy5q70ntmg2ipvinfgrceo3jtv0wq5m

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.d8zf9ixkwd3h0hqecwcoxy7nyi0wrfcu

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.3cckpkpaa8qkxt3r94fr3ty3n6vjqg8k

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.29atij74arez6qg11dx6vt49ab5lx3tp

Envisioning how people use the site2jia34r8ky1rsyuhk34gw2yg003b7hg0

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.b5cx15igxs6u7sptzt71kf6woogx6is7

Hand-drawn Mock Up of Learning Resources Page

Give us your insightr3tou4jsybdrf82l9k6ydwulbbqzd6eu

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.mschugxpil06g0fzh13vyzen9ivw9dnm

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.0zwavrv4mdn4zabe70zb11fqpp1v53ew

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.3i1qqiz5ttbvann7s0a29pdjmulo8fd1

(Part two of this blog is now live! Check out the next step of our tech project process.)p16o4r4nh8ymmjiivz2thdtbihnha9up

Special thanksajbmhiroo6mdxfdbghu2pjrme57bckad

Special thanksajbmhiroo6mdxfdbghu2pjrme57bckad to everyone who has so generously offered feedback and guidance so far.

  • Ari Sahagúnb4skn7df8kww6v5pjdrlr2y1ck3ayv20
  • Monica Ruckuwjkqaf208j6a3jn33yvaut9la1kss7c
  • David Dexter from CPEHNuor1bvhosfnxete2ms5mr34fszg9j6b4
  • Rachel Weidinger from Upwellla4orx9foatjc5afj0r8yhevh6ux2p7d
  • Everyone at CATechFest who listened and offered feedback during our speedgeekingtwyapgj525hm9hnsg8db3unbncp2j823

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.xx3qk7on92md2dz3jq5ktik4jz9dl108

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.0gqoyyboy0smwquw4qxbkpjfynbp6eix

Check out these resources if you’re still curious about our process for developing new projects:i8hnj1daqpxwiy8u5fm22gdm6u8xg9mp

 d1txyhvqqax56rsoh7ktzec6283iz8w3uzbo92z0o0tgkdtady32absdgs6b0pckbtyx4feb9pl2mrhm1vjn9e0kmoq6j2vk

(original) View Afrikaans translation

We’ve been working on something that we’re pretty excited about—a new part of our website that gathers all of our training resources in one place. It hasn’t gone live yet, but we’d love to share our progress and get your feedback on this page mock up as we move forward!
Aspiration Learning Resources Page Mock Up
For years, Aspiration has been developing and delivering trainings to organizations. We’ve always created resources (e.g., slides, templates) to complement these trainings. While we’ve tried our best to make these resources available on our website for future use, they are sadly scattered in the dark corners of aspirationtech.org. Our web traffic reports show this lack of accessibility and use.

We’re working to fix that, in hopes that you’ll find value and versatility in these resources. In addition to migrating them to an accessible place, we’ll be providing the resources in various formats, such as editable versions of slides, templates and webinars. We hope that others will build on the lessons and resources and make them relevant to their own intended audiences. We’re also going to place everything associated with each training in one place, in order to guide people to complementary trainings that’ll boost tech capacity.

 

 

Imagining our audiences

This is where you wonderful people come into the process. We’ve learned from experience that when developing new technology projects, you need to get the potential users involved early. There’s no better way to gauge usability than direct user feedback. Bearing this in mind, we advocate for developing technology in a user-centered way which anticipates users’ needs and gets their feedback early and often. Like any nonprofit project built for the community, it should be created with the community, incorporating the insight of the people who will benefit most from the project.

Naturally, we began our development process by thinking about who might benefit from a library of self-serve learning resources.

Brainstorming Our User Stories

We identified a few primary audiences:

1. Self learners—people who work or volunteer with social justice, grassroots, and community organizations.

2. Tech decision makers—people who work at or consult with organizations that are tasked with making decisions about technology around strategy, budget, and even personnel.

3. Trainers and capacity builders—people, like us, that work to support and inform nonprofits’ capacities to achieve their missions.

Envisioning how people use the site

After envisioning the potential audiences, we brainstormed ways that each unique group would engage with these learning resources on a web platform. This step takes some imagination; we created “user stories” to detail how people will interact with the site. User stories are short statements written in non-technical language that define how the website will provide value to users. These user stories served as guides for building the first project mock-up.

Hand-drawn Mock Up of Learning Resources Page

Give us your insight

The mock-ups started as hand drawings, and were eventually built out in a digital draft. As soon as we had something tangible (i.e., right now), we started asking folks for feedback. It’s best to start getting feedback at this early stage. When something comes up, it makes “going back to the drawing board” a less tedious trip. Most importantly, it incorporates the needs of the people.

Your participation is essential to the process; we’d love to get feedback from you as we move forward. If you’d like to walk through the mock-ups with us, please email help@aspirationtech.org.

You can also leave comments below, or email us with your thoughts on this mock-up of one of the upcoming pages. We’d very much appreciate your insight.

(Part two of this blog is now live! Check out the next step of our tech project process.)

Special thanks

Special thanks to everyone who has so generously offered feedback and guidance so far.

We’re currently in touch with our amazing web developer Courtney at Floatleft, and she is patiently working with us to build the pages on our web site. We started working on web development only after we gathered a clear vision of our goals and priorities. Courtney’s understanding of website building informed how to best implement our vision. We thank her for the continued support.

Finally, thank you Jessica Steimer for co-writing this blog post and continuing to drive this learning resources project.

Check out these resources if you’re still curious about our process for developing new projects:

 



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